FAQ

HOW CAN I CHECK STATUS OF MY ORDER?

You can email us at Cxstlesinfo@gmail.com Or send a DM through Instagram @castles.us
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HOW LONG IS SHIPPING?

Shipping tends to vary so we recommend reading each product shipping estimate.

In stock items ship within 24 hours!
Pre-order items vary. Usually takes 2-4 weeks!
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CAN I MAKE CHANGES TO MY ORDER AFTER IT’S BEEN PLACED?

We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products. If a mistake has been made with your order information, it’s quickest to reach out our Customer Service.
Email: Cxsltesinfo@gmail.com
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HOW TO RETURN MY ITEMS?

We do not currently offer returns to customers. All Orders Are final, unless garment is damage or non wearable upon arrive. We advise that you kindly reach out to support for any questions or concerns with your order.
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How can I Contact you?

Email: Cxstlesinfo@gmail.com

OR you can Direct Message on Instagram @Castles.us

Please provide order number!